Who We Are

2. Personal Data We Collect

We may collect and process the following types of information:

• Information you provide directly:
  When you contact us via our website forms, subscribe to updates, download reports, or engage our services, we may collect your name, company, job title, email address, phone number, and any message you send.
• Information collected automatically:
  When you browse our website, we may collect technical information such as your IP address, browser type, device information, and website usage data (via cookies and analytics tools like HubSpot or Google Analytics).
• Information from third parties:
  We may receive limited business contact details from professional networks such as LinkedIn or marketing partners.

3. How We Use Your Information

We process personal data for the following purposes:

• To respond to your enquiries or requests
• To provide and manage our services
• To send you relevant marketing communications (if you have opted in or we have a legitimate business relationship)
• To improve our website, content and communications
• To comply with legal or regulatory obligations

4. Legal Bases for Processing (EU/UK)

Under the GDPR, we rely on one or more of the following legal bases to process your personal data:

• Performance of a contract – when providing our services
• Legitimate interests – such as improving our website or communicating with clients
• Consent – for marketing communications or cookies
• Legal obligation – where required by law

5. Your Rights (EU/UK)

You have the following rights under GDPR and UK data protection laws:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request a copy of your data in portable form
• Lodge a complaint with your local data protection authority

If you wish to exercise these rights, please contact us at [Insert privacy email].

6. Your Rights (US Residents)

If you are a resident of certain US states (including California, Virginia, Colorado, and others), you may have the following rights:

• To know what personal data we collect and how it’s used
• To request deletion of your data
• To opt out of the sale or sharing of your personal information (note: ECI does not sell personal data)
• To request correction of inaccurate information
• To be free from discrimination for exercising your privacy rights

To exercise these rights, please email value@ecimm.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and measure engagement.
You can manage your cookie preferences through your browser settings or our cookie banner.
For more information, see our Cookie Policy.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described above or as required by law.
When data is no longer needed, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. However, no internet-based service is completely secure, so we cannot guarantee absolute security.

10. International Transfers

As an international consultancy, we may transfer personal data between our offices and service providers located outside your country, including to countries not subject to an adequacy decision under GDPR.
When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting them.

12. Children’s Privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal data from them.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.

14. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your data, please contact us at:

Email: value@ecimm.com

Postal address: Magnus Ladulåsgatan 1, 118 65 Stockholm, Sweden